Webchat

Welcome


Thank you for contacting the National Careers Service.

Please fill in the information below, then submit the form and an adviser will be with you shortly.

Please enter your first name: (required)
Please enter your age: (required)
Please enter your gender: (required)
Location:
Ethnicity: (required)
Do you have a disability? (required)
Have you been in contact with us before?
If you would like a copy of your chat emailed to you please input your email address then tick the box once the chat has begun. (optional*)

Your adviser may suggest to connect you to additional services or a careers adviser in your area depending on the advice you are looking for, if you would like to be considered for this please include further details below:

We collect this information to enable us to deliver the service to you, any personal data you provide will be held and processed in accordance with the principles of data protection legislation.

We ask for your ethnicity information to enable us to monitor our performance against our equality and diversity objectives. If you do not wish to provide this information please select ‘Prefer not to say’.

We collect your disability information so we can ensure we are targeting our service to meet priority groups. If you do not wish to provide this information please select prefer not to say.

If you choose not to provide information on your ethnicity or disability status you will still receive the same level of service as if you had.

For further information please visit https://nationalcareersservice.direct.gov.uk/about-us/privacy-and-cookies

Please enter your surname:
Please enter your date of birth (DD/MM/YYYY)
Address line 1
Address line 2
Town or City
Postcode
Telephone number


When you begin a session a new browser window will open. At the end of the session, click the 'exit' button in the bottom right hand corner to end the webchat.

Advisers only handle one contact at a time so you always have their full attention.

You may notice slight time delays during the conversation while an adviser is finding out the right information and thinking about their response to you.

Please do not open more than one window at a time; this will not shorten your wait for an adviser as the web chat that you opened first will be the first to be answered. We appreciate your patience during busy times.

By using this contact channel you are agreeing to the terms and conditions of the National Careers Service. All contact with the National Careers Service is recorded for quality and training purposes.